Claims
When It Matters Most, We're In Your Corner.
A claim is the moment insurance proves itself. Our claims team manages the entire process — documentation, assessors, negotiation — until you are paid.
Emergency? Call our claims line now —
+254 712 770 999The Process
Four Steps to Settlement.
Clear, managed, and communicated at every stage.
Notify Us Immediately
Call, WhatsApp or use the form below — within 24 hours for motor claims. The sooner we know, the stronger your claim.
Gather the Documents
We send you a simple checklist for your claim type — police abstract, photos, invoices — and help you complete it.
Assessment & Lodgement
We lodge the claim with your underwriter, coordinate assessors and keep the process moving — and you informed.
Negotiation & Settlement
We negotiate on your behalf until a fair settlement is paid. You are never left to face the insurer alone.
Notify Us Online
Submit a Claim Notification.
Complete this form and our claims team will call you back within one business day with the next steps and your document checklist.