Privacy Policy

1. Who We Are

Fisco Insurance Brokers Ltd ("Fisco", "we", "us") is an insurance brokerage licensed by the Insurance Regulatory Authority (IRA) of Kenya, with its registered address at P.O Box 6663-00100, G.P.O Nairobi, Kenya. We are a data controller within the meaning of Kenya's Data Protection Act, 2019.

2. The Data We Collect

We collect personal data you provide when requesting quotes, filing claims, creating a portal account or contacting us. This may include your name, contact details, identification numbers, vehicle or property details, health information necessary for medical or life covers, and payment information.

We also collect limited technical data (such as IP address and device information) needed to secure and operate this website.

3. Why We Process Your Data

We process personal data to: prepare and compare insurance quotations on your behalf; place and administer policies with underwriters; manage claims; comply with legal obligations under insurance, anti-money-laundering and tax laws; and respond to your enquiries.

Where we rely on consent (for example, marketing communications), you may withdraw it at any time.

4. Who We Share It With

To serve you we may share necessary data with: IRA-licensed underwriters and reinsurers when seeking quotations or placing cover; claims assessors, investigators and medical providers when handling a claim; and regulators or law-enforcement agencies where required by law. We never sell your personal data.

5. How We Protect It

We apply administrative, technical and physical safeguards appropriate to the sensitivity of the data, including encryption of data in transit, hashed credentials, access controls and audit logging. Data is retained only as long as necessary for the purposes above or as required by law.

6. Your Rights

Under the Data Protection Act, 2019 you have the right to be informed about how your data is used; to access and correct your data; to object to or restrict processing; to deletion where lawful; and to lodge a complaint with the Office of the Data Protection Commissioner (ODPC).

To exercise any of these rights, contact us at info@fiscoinsurancebrokers.co.ke or +254 712 770 999.

7. Cookies & Preferences

This website uses only functional storage: your dark/light theme preference and a session token if you sign in to the client portal. We do not use third-party advertising or tracking cookies.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be highlighted on this page with a revised effective date.